Insurance software development: fewer calls, more enquiries.
Insurance software development starts at the customer interface. A broker portal takes routine questions off your desk, and the website produces the enquiries in front of it. We already look after clients in this sector.
Clients in the sector
We look after insurance clients on websites and digital presence. We name them only with approval.
The website as a channel
A website that produces appointments and enquiries is a sales channel. The difference is structure and guidance.
Portals without a rebuild
We build the interface and connect it to the policy system you have, which stays untouched.
Broker portal software: what we build.
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A website that produces enquiries
Clear guidance on what you stand for and for whom, with a visible next step. Fast on a phone over mobile data.
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A customer portal for policies and documents
Policy overview, documents and the named contact in one place. Every answer somebody finds alone is one call your office does not take.
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Claims reporting with photo upload
What happened, when, where, photos straight from the camera. The case starts complete, and a status display saves the follow-up calls.
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An application journey without PDF ping-pong
A guided online journey with plausibility checks, a status display and a digital signature where it is permitted. Appointment booking with calendar sync belongs to it.
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Connected to your policy system
Portal, claims reporting and application journey sit in front of the broker management system and hand over through its interface.
More on this
Your system of record stays untouched. Where there is no open interface, we say so up front; an export is often the more pragmatic start. Which route brings enquiries is then measured through conversion optimization.
How many calls does one claim cost you?
Reported by hotline, queries by post, status on request: describe your processes. We say which of them map cleanly to a digital journey.
Common questions from the insurance industry.
Do you have clients in the insurance industry?
Yes, on websites and digital presence. We do not name them here, because we show client projects only with explicit approval. In a first call we get more specific, as far as our clients have agreed.
What about data protection for client data?
Hosting in the EU, a data processing agreement and data minimisation by design. With claims and health details in particular: the fewer special categories running through your systems, the simpler everything else gets. See GDPR-compliant delivery.
Do you also advise on insurance products?
No, and we are also not allowed to. We are neither an insurance intermediary nor a legal adviser. We build websites, portals and applications. Advice, intermediation and regulatory responsibility stay with you.
Does a new website bring new clients?
On its own, no. Enquiries appear when three things come together: the site is found, it convinces in the first seconds, and it makes the next step easy. That is why we start with analysis and leave design until later.
We are a small agency. Is a customer portal worth it?
Usually as a second step. For small offices the bigger lever sits in visibility and the enquiry journey. A portal saves time once the book of business is large enough that routine questions create work.
Can you build the site so that we can maintain it ourselves?
Yes, in two ways: with a headless CMS behind a fast Astro site, or with Webflow if you prefer working visually. For text changes you can also edit the website by chat.
Read on.
What does somebody who does not know you find?
Send us your website address and one line on the clients you want to reach. You get a first assessment.
From referral to enquiry.
Tell us where your business comes from today and what you want: more enquiries, fewer callbacks or both.
We usually reply within 24 hours.
Remote and on site in Germany, Austria and Switzerland. International projects on request.