Amazon Seller Central consulting: from order to parcel.
Consulting on Amazon Seller Central and integration into your systems: order intake, inventory, pick/pack/ship and carriers. We have built these interfaces and run them daily.
From daily operations
We built Amazon order processing and a touch-optimised pack-and-ship solution, connected to ERP, DHL and DPD.
Process before tool
First the workflow, then the right tool, bought or built.
A clear boundary
Ongoing account management and PPC campaigns stay outside our scope.
What we deliver for your Amazon operations.
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Mapping the Seller Central processes
Order processing, inventory, shipping templates, returns and seller performance: we analyse your workflows and define the target process, FBA, FBM or mixed.
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Past a handful of orders a day the same fault lines appear: retyped orders, three different stock figures across warehouse, ERP and Amazon, returns handled by shouting across the room. Miss the seller-fulfilled deadlines and you lose the Buy Box first and the margin second.
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Automating order intake
Orders flow automatically from Amazon and other channels into your ERP, with article mapping, pricing logic and error handling.
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For a food manufacturer we built exactly that: marketplaces and web shop on the ERP, DHL and DPD inside the process, in daily productive use. After that the order triggers the workflow and your team steps in on exceptions.
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Pick/pack/ship and carriers
Picking lists, packing workstations (touch-optimised for the warehouse desk on request), label printing and tracking feedback to Amazon as one workflow.
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DHL, DPD and co. sit inside the process: labels, manifests and status data without copy-paste between portals. What is built for Amazon usually carries eBay, Otto and your own web shop too.
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Tooling and team enablement
Which task does Seller Central handle itself, where do you need inventory software, shipping tools or a custom build? Then we document and train your team.
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The recommendation is vendor-neutral, based on volume, team and budget, including the answer “you do not need another subscription for that”. We advise on Amazon product and account topics, and control of the account stays with you.
How many minutes does one order cost?
Do the quick maths. Then we work out together what a continuous process saves you.
How we bring order to your Amazon operations.
Process analysis
Order volume, workflows and systems, on site or remote.
Define process and tooling
Decide what gets configured, bought or built, with a clear cost breakdown.
Implement the integration
Interfaces to Amazon, ERP and carriers in stages, without a sales stop.
Parallel run and handover
The new process runs alongside the old one, then documentation and training.
Frequently asked questions about Amazon consulting.
Do you also take over ongoing account management?
No, deliberately not. We advise on processes, products and account topics, build the integration and train your team. Daily account upkeep and PPC campaigns stay with you or a specialised agency.
We are just starting on Amazon, is this too early?
Quite the opposite. Planning processes and system integration before growth saves you the clean-up later. A compact setup is often enough at the start.
Which ERP systems do you work with?
System-agnostic in principle. We have hands-on experience with Microsoft Dynamics 365 Business Central and the food-industry ERP CSB. Via the Amazon SP-API almost any inventory system can be connected.
FBA or FBM, what do you recommend?
That is a maths question: margin, volume, storability, cold chain, return rate. A mixed model is often the most economical. We run both scenarios with your numbers.
What does the process analysis cost?
The analysis is a compact project of a few days, and you know the price in advance. The result is an action plan with effort estimates.
Does this also work for eBay, Otto and our web shop?
Yes. The integration logic for order intake, inventory, pick/pack/ship and shipping is designed across channels. Amazon is usually the most demanding one.
Make Amazon the channel that runs without night shifts.
Name your marketplaces, volume and systems. You get an assessment of where your process is leaving money behind.
Request Amazon consulting.
Name your marketplaces, order volume and the systems in use. We reply with a first assessment and a proposal for the process analysis.
We usually reply within 24 hours.
Remote and on site in Germany, Austria and Switzerland. International projects on request.