The WhatsApp AI agent: replies instantly, sells along the way.
A WhatsApp AI agent replies to your customers within seconds, evenings and weekends included: it answers questions, qualifies leads and hands over to your team. Built and tested for our own sales, now we rebuild it for your business.
Built and tested ourselves
Our own agent ran in our sales: Meta WhatsApp Business API, AI conversation, monitoring interface.
Reply within seconds
The agent always replies first, at 9 pm and at the weekend too.
Humans stay in the loop
By clear rules the agent hands over to your team, with the full conversation history.
What the WhatsApp AI agent can do.
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Answer questions without making things up
Services, pricing, processes, availability: the agent answers from your knowledge base, in your tone. What it does not know, it passes on.
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The agent does not negotiate, makes no binding commitments and gives no diagnoses. Such cases go to your team by rule.
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Qualify leads
The agent asks follow-up questions (What exactly? By when? What scope?) and collects the key facts your sales team needs for a concrete quote.
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Hand over to people
On a buying signal, complaint, special case or customer request, your team takes over in the same chat, with the full history.
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Callback requests, appointment suggestions, sending documents: the agent handles those itself. Threads, handovers and frequent questions are visible in the monitoring interface.
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Built for us first, then for you
Architecture and implementation come from our own sales, from the API connection to the monitoring. We rebuild this setup with your services, your tone and your rules.
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Stack: Meta WhatsApp Business API, AI models via official APIs, Next.js admin interface, Supabase for auth, database and logging. Connection to CRM or ERP possible.
What does waiting cost you?
Describe your inquiry channel and typical volume. We tell you what an agent would catch and what it costs.
From the first call to a running agent.
Sharpen the use case
Which inquiries, what volume, which handover points? We define what the agent must be able to do.
Build the knowledge base
Services, pricing, FAQ and tone of voice, structured so the agent answers precisely.
Set up and pilot
WhatsApp Business API, escalation rules, monitoring. The agent runs with live inquiries, your team corrects along the way.
Handover and expansion
Regular operation with clear responsibilities, later CRM connection, appointment booking or multilingual operation.
Frequently asked questions about the WhatsApp AI agent.
What does a WhatsApp AI agent cost, and how fast is it live?
The setup is a project of a few weeks, plus running costs for the WhatsApp Business API and AI usage, moderate at typical SME volumes. After the first call you receive a breakdown for setup and operation.
Is an AI agent on WhatsApp GDPR-compliant?
With the right setup, yes: the official Meta WhatsApp Business API instead of a private app, data processing agreements, defined storage and deletion periods, data minimization before every AI call. We document the data flows for your privacy policy.
Will customers notice they are chatting with an AI?
Yes, and that is fine. We recommend transparency: the agent introduces itself as a digital assistant. Instant, correct answers beat a callback on the next business day.
What happens with questions the agent cannot answer?
It makes nothing up. The agent says it is passing the question on and escalates to your team with the full conversation history. You define the escalation rules, from the keyword "complaint" to a detected buying signal.
Does this also work for appointment booking and orders?
Yes. The agent suggests appointments, takes callback requests, captures order data in structured form and passes it to your systems. Binding bookings and payments run through connected systems with clear rules.
Can we build the agent ourselves, or maintain it later?
You can maintain it yourselves: knowledge base and rules are built so your team updates content itself; monitoring and technology we take over on request. In building it, the work sits in escalation rules, monitoring and the GDPR setup; those teething problems we cured on ourselves.
The next chat arrives tonight at 9:12 pm.
The question is whether anyone replies. Describe your WhatsApp channel and you get an assessment with a statement on costs.
Request a WhatsApp AI agent.
Briefly describe your business and your typical inquiry volume. We get back to you with an assessment of benefit, effort and timeline.
We usually reply within 24 hours.
Remote and on site in Germany, Austria and Switzerland. International projects on request.