Business process digitalization: delete first, then build.
Before we start on business process digitalization, we draw up a deletion list. We look at which paper, email and spreadsheet routines can go entirely, and build something lean for what is left.
Advice and delivery
We analyse, decide with you and build. That shortens the path from finding to effect.
Deleting costs nothing
The cheapest success in a project is a routine that disappears. We look for those on purpose.
All the way to strategy
We also ask whether a process will still be needed in five years.
Workflow automation: from analysis to application.
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Watch, do not survey
We look at how a process actually runs, not how the process description says it runs. Those two differ almost everywhere.
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For every routine we ask four questions: why was it introduced? Who reads the result? What happens if it disappears? And which field in it is actually used? Some forms do not survive those questions.
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A deletion list before a feature list
What goes away is never built, maintained or trained. Almost nobody looks for that success on purpose, because it earns nobody revenue. Us included.
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Workflows for requests and approvals
A guided online journey with a status display and automatic routing to the right approval level. The case stays visible.
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The approval view shows on one screen what was requested, by whom and who has already agreed. That ends the email chain in which nobody knows whose turn it is. Where capture happens on the move, we add a mobile app.
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Read documents with AI support
Invoices, forms and legacy files are read out and checked by a person. The process gets faster and the control stays.
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This is the standard case where AI saves money. How we use it: AI Automation. A delivered project with legacy records is described under Public Sector & Municipalities.
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Out of the shared spreadsheet
A lean web application for several users at once, with versioning, permissions and history.
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First understand what the file was built for, then replace it: Excel and VBA modernization. What comes out of the analysis: custom software development.
How long does an invoice circulate at your company?
Circulation folders, holiday spreadsheets, approvals by word of mouth: describe your routines. We say which of them can be automated.
Common questions about process digitalization.
What does a current-state analysis cost?
It depends on scope: a single routine is one thing, an inventory across several departments another. After a short first call we say which scope makes sense and what it costs. What we avoid is a months-long analysis phase ending in a slide deck.
You delete processes. Does that not shrink your own order?
Yes, regularly. A project that digitizes a redundant routine has no effect, and clients notice that within a year at the latest. The credibility to advise against something is the reason for the next call.
Where do you use AI and where not?
AI is strong on unstructured input: reading documents, structuring free text, taking over legacy paper records. It is weak where the process is already structured. A form with plausibility checks beats an AI solution there.
Does our data go into third-party AI models?
No, never without explicit agreement. Which data flows where is settled in the design, including which processing has to stay inside your own responsibility. How we work ourselves: About us.
We have already engaged a process consultancy. Are you competing with that?
Not necessarily. What is missing in such setups is rarely another analysis, but somebody who delivers the recommendations and steers between the business, IT and vendors. We take that role alongside an existing consultancy.
How long until something takes effect?
For well-scoped routines, weeks and not quarters. What makes projects long is unresolved special cases and coordination across departments. So we start small and expand.
Read on.
Which process would nobody miss?
If something comes to mind straight away, you have made the start. We say whether deleting, changing or building is the answer.
Delete first, then build.
Describe a routine that eats time: who fills it in, who reads it, what happens to it in the end.
We usually reply within 24 hours.
Remote and on site in Germany, Austria and Switzerland. International projects on request.