Dynamics 365 Business Central · Second Opinion · Client Side

Business Central consulting: on your side – from selection to go-live.

Microsoft Dynamics 365 Business Central is often the right choice for the mid-market – but between a good and a bad BC project lie six-figure sums and two years of frayed nerves. We advise you on the client side across the whole project: requirements and scope before the start, choosing the right partner, steering the implementation through to go-live – and if a proposal is already on the table, the second opinion as a compact way in. We have led BC implementations ourselves – we just sit on your side of the table now.

BC from practice

We have led Business Central implementations (incl. Commerce) for mid-sized companies – pre-sales workshops, scope negotiations and go-lives included.

Not a Microsoft partner

Deliberately not: we sell neither licences nor implementation days. That’s why we can review proposals from BC partners without any stake in the outcome.

Second opinion as a way in

An independent review of proposal, scope and architecture – before you sign, or when the project is stalling.

01 — Starting Point

Where BC projects lose money.

Business Central itself is rarely the problem – the project around it often is. We know the typical patterns from both sides of the table:

Proposals without a benchmark

Is the estimated effort realistic? Are 40 consulting days for the migration a lot or a little? Without your own BC knowledge you can’t judge it – and some calculations are built on exactly that.

Customisation instead of standard

Every customisation costs three times: in development, at every update, at every partner change. Many projects bend the standard where a process should have adapted instead.

Scope grows, accountability doesn’t

What sounded “obviously included” in the workshop later appears on the invoice as a change request. Without a precise scope before signing, you negotiate from the weaker position.

The partner steers itself

The BC partner provides the project manager – who represents the partner’s interests. On the client side, the counterpart who challenges effort and signs off quality is missing.

Migration as a black box

Data migration and interfaces are underestimated until they break the go-live date. The risks are rarely stated honestly in the proposal.

The project runs – but not smoothly

Deadlines slip, budget melts, so does trust. Now you need an independent view: what is it really – the partner, the scope, or your own organisation?

02 — Services

How we support you around Business Central.

From a compact proposal check to ongoing project steering – always on the client side, never in the vendor’s camp:

  • Second opinion on the proposal – We review partner proposals for realistic effort, complete scope, architecture decisions and contract risks – with concrete negotiation points as the result.
  • Requirements & scope before the project – Capture processes, separate must from can, check closeness to standard: the sharper the scope before signing, the shorter the change-order list afterwards.
  • Partner selection – BC partners can be worlds apart – in industry knowledge, development quality and project culture. We help you find the right one and make the proposals comparable.
  • Implementation support & project steering – As external project management on your side: deadlines, effort, quality and change requests under control – from kickoff through migration and testing to go-live and hypercare.
  • Project review when things go off track – An honest stocktake of a running BC project: status, risks, responsibilities – and a realistic plan back on track.
  • Key user enablement – Your key users become the decisive resource in the project: we make sure they are empowered rather than steamrolled – training, test organisation, acceptance.

Experience

Led several parallel BC/Commerce implementations for mid-sized e-commerce companies: finance, purchasing, sales, logistics – incl. international teams and C-level reporting.

The e-commerce special case

BC working with shops, marketplaces and shipping is something we know from practice – including the interfaces where such projects tend to fail.

Honest here too

If Business Central is the wrong system for your case, we say so – see our vendor-neutral ERP vendor selection.

The proposal is on the table?

Then now is the cheapest moment for a second opinion – after the signature, every correction costs a multiple.

03 — Second Opinion

The second opinion: what exactly gets reviewed.

The second opinion is the most compact way into our BC consulting: an independent review of proposal, scope and architecture before you sign a six-figure contract – or when a running project raises questions.

Specifically, we examine:

  • Effort estimates: Are the days for setup, migration, interfaces and training realistic – or does the proposal calculate optimistically what gets billed later?
  • Scope & gaps: What is missing from the proposal that experience says will be needed anyway? Permissions, document design, data cleansing and test phases are the classics.
  • Standard vs. customisation: Which planned customisations are necessary, which could be avoided through process change or apps from the ecosystem – with consequences for every future update?
  • Architecture & interfaces: Does the setup fit your system landscape – shop, warehouse, accounting, reporting? Where do dependencies on the partner arise?
  • Contract & risks: Acceptance criteria, change request rules, responsibilities in the migration – the clauses the arguments will hang on later.

The result is a written review report with concrete negotiation and remediation points that you can use directly with the partner. In our experience, the renegotiation alone saves a multiple of the review cost.

Format

Document review, follow-up workshop, written report with recommendations – scope and price depend on the size of the implementation.

Duration

Typically 1–2 weeks from receipt of documents – fast enough for ongoing contract negotiations.

Discretion

On request we review in the background – your partner only learns about it if you want them to.

04 — Process

How the collaboration works.

Initial conversation

Starting point, project status, documents: we clarify which format fits – second opinion, selection support or project steering.

Review / assessment

For the second opinion: review of proposal, scope and architecture. For project support: a stocktake of requirements and system landscape.

Report & recommendation

A written result with clear points: what to renegotiate, what to clarify, what to change – prioritised and justified.

Support as needed

On request we stay on board: in negotiations, as external project management, or selectively at the critical milestones.

Handover

Documented decisions, enabled key users, an orderly exit – the project belongs to you, not to us.

05 — FAQ

Frequently asked questions about Business Central consulting.

What does the second opinion cost?

That depends on the size of the implementation and the scope of the documents – a single proposal is reviewed faster than a proposal plus concept and draft contract. You receive a clear quote before commissioning. Measured against typical BC project budgets it is a rounding item; measured against what renegotiations achieve, usually a net gain.

Are you a Microsoft or BC partner?

No, deliberately not. We don’t implement Business Central ourselves and sell no licences – our BC experience comes from leading implementation projects. Exactly this independence is what makes the second opinion credible: we earn nothing from whichever conclusion it reaches.

How do you know Business Central so well?

From project practice: we have led several BC and BC Commerce implementations for mid-sized companies – from pre-sales workshops through scope negotiations and migration phases to go-live and aftercare, at times several projects in parallel with international teams.

Won’t a second opinion upset our implementation partner?

A good partner has no problem with it – professional clients review six-figure proposals. In practice, the review even improves the relationship: the scope becomes clearer, the expectations more honest, the points of dispute smaller. And on request, the review stays confidential.

Our BC project is already running and stalling – do you help there too?

Yes. The project review is the second opinion for running projects: where does the project really stand, which risks are open, what has to change? If needed, we take over the steering afterwards – see also interim management.

Do you also advise on whether BC is the right system at all?

Yes – but then vendor-neutrally through our ERP vendor selection. Business Central is a very good choice for many mid-market companies, but not for all. If your requirements profile is better served elsewhere, we say so before the project, not after.

Your BC project deserves a strong counterpart on the client side.

Whether the project is about to start, a proposal is on the table or an implementation is slipping – describe the situation briefly, and we’ll tell you honestly which format fits and what it costs.

— Contact

Request Business Central consulting.

Briefly describe your project phase and concern – review a proposal, support a project, or a project review. We’ll get back to you with an assessment and a clear quote.

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Remote & on site – working across the DACH region (DE, AT, CH), with international project experience.

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